Support Return Merchandise Authorization (RMA)
	Warranty Return For products covered under fourtec's standard one-year warranty, fourtec will incur the cost of any repair/replacement of a fourtec product meeting the warranty requirements.  Non-Warranty Return All non-warranty repairs/replacements will receive a minimum charge. This minimum charge will be quoted to the customer by fourtec during the RMA approval process. General Instructions Before returning any fourtec product, you must contact fourtec for a Return Merchandise Authorization number (RMA#). Send a completed Product Returns Form (see RMA Forms below) to support@fourtec.com in order to obtain the RMA#. All returned merchandise must be packed carefully, together with a printout of the Service Call form (including the RMA#). Without this form fourtec will not process the RMA. fourtec is not responsible for shipping costs (from and to the customer) or damage on returned items. fourtec recommends that you use a courier service that can be tracked and or insured, as we cannot provide credit for a return without confirming its receipt. Normal turn-around for RMA items is 10 business days from receipt of item by fourtec - fourtec. RMA Forms Download the Product Returns Form including shipping instructions